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Management Skills Programme

This programme is designed both for people who are new to a supervisory position or managers who have been in post for some time, but are now looking to improve their practical skills. Our Management Skills Programme provides and demonstrates the competencies of a First Line Manager or Introductory Certificate in Management .

This is a Level 3 or 4 Management Programme depending uponyour organisations requirements and the existing skill level of the attendees.It consists of 9 mandatory units and one of discretionary unit, designed to enhance skill levels and competence.

The programme is both taxing and rewarding and has continuous assessment and a number of written assignments, interspersed with role plays, presentations and practical exercises.

Our delegates are given every opportunity to practice their new skills in a non-threatening environment where they can perfect them without fear of failure.

 

Management Training
Time Management  
Too many hands on your time? Never seem to finish what you start? Too busy running around after otyher people to get anything done? Once you've wasted time you can never replace it.Why not take a step back and reconsider how you use your most valuable resource. This module looks at how we use our time and helps us to focus on what's important for us to achieve our goals and objectives, both long and short-term. This key module helps the attendees identify where their time is being spent and to decide whether this is a good or poor use of their time. We guarantee that if you use this system correctly you will find yourself with at least 20% more time to get your goals achieved.
   
Presentation Skills  

This module teaches essential presentation skills and covers every aspect of putting together a first class presentation from planning through to audience applause! it includes efficient plannig and prepararation , structuring a presentation, how to present figures and complex ideas without losing your audience.

Practical exercises demonstrate the correct use of tonality and modulation, voice projection and how to project using body language. Reading paralinguistics and body language is demonstrated through the use of role play and feedback exercises.

Management Training
   
Team Building and Leading  

This vital module for anyone in People Management, our Managing Teams unit explores how to effectively build and manage a team for peak performance across a range of projects. Full of practical exercises and scenarios this module is thought provoking and developmental for anyone who has to create and manage teams.

In order to manage teams you must know how to manage individuals. The, Managing Individuals unit, looks at the different styles of management and leadership you may need to use to ensure that your team, as individuals, are committed to the cause and working at peak levels. We examine the very different styles of situational management and leadership needed and how this can vary according to the individual concerned.

   
Information & Communication  
A crucial part of any manager's toolkit is the ability to use and present information correctly and to communicate clearly and effectively. This module deals with written and verbal communication and examines areas such as email and text messages as well as how to make correct use of the telephone and how to communicate effectively face to face.
   
Principled Negotiation Skills  
Another key skill for every manager is the ability to negotiate, whether it's with clients, suppliers or staff. Negotiation is a skill many people aspire to. This in-depth module demonstrates the use of principled negotiation. Devised by the Harvard team who studied negotiation tactics, this system gives everyone in the process an outcome based upon fair and equitable systems. Never again be blindsided by negotiators who use dirty tactics to get their own interests pushed forward, get what you want and what you need using Principled Negotiation Skills.
 
Delegation, Feedback & Analysing Performance

A manager cannot do everything themself. Numerous Management studies consistently conclude that along with the inability to manage their time effectively the vast majority of managers suffer greatly from an inability to delegate to their subordinates. On the rare occasions where they do delegate, the issue of analysing performance and giving good quality feedback on how to improve performance is often a major hurdle.

Learn the fine art of Delegation and you both gain more time to do what's important and vastly improve your workforce morale

Envision Training Partners Ltd
 
Identifying and Handling Difficult Behaviours

You'll notice that we haven't called this course Handling Difficult People because in reality, there are no 'difficult' people. It is only their behaviour that is difficult, undesirable or challenging. Learn how to deal with bullies, backstabbers, whiners and complainers, know-alls and many more. In this module we identify 10 different types you are likely to meet and we look at what their motivation is, what triggers their behaviour and most importantly how to control these people. You can be a great manager or leader. However, just one of these behaviour types in your team, if you don't deal with them correctly, can destroy everything you're working so hard to achieve. Learn to handle anything that they throw at you.

 
Discipline and Grievance
As a manager it's vital to understand what rights and responsibilities your workforce have and what rights and responsibilities you have as an employer. What action can you take without endangering yourself and your organisation when you need to change someone's attitude or behaviour? Are their requests their legal right or ridiculous? This module is another crucial lesson for every manager to maintain staff morale and discipline.
Appraisal By Competency

Have you ever come away from an appraisal feeling it was based entirely on the opinion of the appraiser and he or she had got things wrong? Appraisal By Competency is fair and objective as it's based on evidence looking at performance across a range of behavioural indicators. This approach enables the appraisee to offer evidence to support their side of the story.

Results from a number of organisations, from multinational down to SME, consistently show that managers and staff are happy that this method of appraisal identifies the strengths and developmental needs of each individual in a non-confrontational way.

 

Contact us now for details!




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